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Accessibility Statement for productionloads.com

Effective Date: 6/1/2025
Last Updated: 7/3/2025

At PRO LOADS, we are committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide a website that is accessible, user-friendly, and inclusive, so that everyone—whether you're a dispatcher, driver, broker, or shipper—can interact with our services easily and effectively.

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Our Commitment

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We are continuously working to improve the accessibility of our website and online tools in alignment with:

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  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act (if applicable)

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Key Accessibility Features

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To support a wide range of users, including those with visual, auditory, motor, or cognitive impairments, our website includes:

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  • Keyboard navigation support

  • Compatibility with screen readers and other assistive technologies

  • Alternative text for images and icons

  • Proper contrast ratios for readability

  • Resizable text and responsive design for mobile use

  • Clear headings and logical content structure

  • Accessible form fields with proper labels

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Our site is also tested for use in low-bandwidth environments to support mobile users, including drivers who may access dispatch services from the road.

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Ongoing Efforts

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We regularly test our website using:

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  • Automated accessibility checkers

  • Manual audits with assistive technology (e.g., NVDA, VoiceOver)

  • Mobile usability testing for Android and iOS

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Our team reviews new features and content before they go live to ensure they meet accessibility standards.

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Third-Party Content​

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While we strive to ensure full accessibility, some third-party integrations (e.g., load boards, ELD platforms, embedded maps or payment processors) may not fully conform to accessibility standards. We encourage these vendors to meet WCAG 2.1 standards and welcome feedback from users encountering issues.

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Need Help?

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If you experience any difficulty accessing content, features, or functionality on our site, please let us know. We will do our best to provide the information or assistance you need in an accessible format.

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Contact Us:

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Accessibility Coordinator
productionloads.com
Email: shawn@productionloads.com
Phone: 615.852.5112
Business Address: 719 Douglas Ave, Nashville TN, 37207

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Feedback

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Your feedback is valuable in helping us improve. If you encounter an accessibility issue, please reach out and include:

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  • The web page or feature you were using

  • The issue you encountered

  • Your browser and assistive technology (if applicable)

  • Any recommendations for improvement

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Accessibility Updates

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This Accessibility Statement will be reviewed and updated regularly as part of our commitment to continual improvement.

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